I heard Shaykh Hamza Y mention this in a lecture:Yahya related to me that Malik said, "I heard that a beggar asked for food from 'A'isha, Umm al-Muminin, while she had some grapes. She told someone to take him one grape. He began to look in amazement. 'A'isha said, "Are you amazed? How many atoms' weights do you see in this grape?" (referring to Qur'an 99:7)
Principle 2. To assist an upset customer,Read full document here.
transform yourself into Leonardo’s Itali an Mama:
“Oh my darling, look at what happened. Oh you skinned your knee on that walkway,
my little bambino; do let me kiss your ouchie.* Let’s watch a little TV.
Oh, and here’s some ice cream for you while I disinfect that awful wound!”
The reaction to complaints in conventional companies is nothing like that.
It’s: “Let’s sort out the facts of the situation. What was the angle of the cement sidewalk at time of impact, and were you wearing proper protective clothing per the user’s manual at the time your knee impacted the walkway?”
And:
“Were you exceeding the sidewalk speed limit?”
Khuda kee basti men khuda ke bandon pey kia guzrivery moving specially for those familiar with the circumstances in which the the poor live in Pakistan ( and in other developing countries).
Khuda par yaqin hai lekin khuda kee baste par nahee
God gave us our country, we toil and we plod
We cant trust our land , but we trust in our God
."...When he deals with other people, he is tolerant when claiming what is his right, and does not ask for anything which is not; but he dischrges all duties that he hs towards others. When he falls ill or returns form a trip and no-one visits him, or when he gives a greeting which is not returned, or when he is a guest but is not honored, or intercedes but is not responded to, or does a good turn for which he is not thanked, or joins a group of people who do not make room for him to sit, or speaks and is not listened to, or asks permission of a friend to enter, and is not granted it, or proposes to a woman and is not allowed to marry her, or asks for more time to repay a debt, but is not given more time, or asks for it to be reduced , but is not permitted this, and all similar cases, he does not grow angry, or seek to punish people, or feel within himself that he has been snubbed or ignored, neither does he try to retaliate with the same treatment when able to do so, but instead tells himself that he does not mind any of these things, and responds to each of one of them with something, which is better and closer to goodness and piety, and is more praiseworthy and pleasing. He remembers to carry out this duties to theirs just as he remembers their duties towards himself, so that when of his Muslim brethren falls ills he visits him, if he is asked to intercede, he does so, if he is asked for a respite in repaying a debt he agrees,and if someone needs assistance he gives it, and if someone asks for a favorable terms in a sale, he consents, all without looking to see how the other person had dealt with him in the past, and to find out how other people behave. Instead he makes "what is better" the imam of his soul and obeys it completely."
The communication without words. The face is used a great deal. Hand signals, shrugs, head movements, etc. also are used. It is often subconscious. It can be used for:
- Expressing emotion (e.g. smiling to show happiness)
- Conveying attitudes (e.g. staring to show aggression)
- Demonstrating personality traits (e.g. open palms to show accepting qualities)
- Supporting verbal communication
Non-verbal behavior also varies across cultures (such as the ‘ok’ finger O), although the six major emotions (anger, fear, disgust, sadness, happiness and surprise) are common across the world.
Walk down the street of any Italian town today and you might think you've wandered onto the set of a Fellini movie. People everywhere seem to be mumbling to themselves while gesticulating wildly. If you get closer to them, though, you'll notice that they're punctuating a conversation on their telefonini with hand gestures. Mobile telephones are ubiquitous in Italy today, and all those animated discussions are proof positive that Italians express themselves with their hands even while speaking on the phone.further one of the best football refrees of all times Pierluigi Collina says:
Whilst renowned for his ability to stare down even the games most aggressive exponents, Collina explained that his ability to deflate tense situations with a smile was equally important:
"I only ever had a few seconds to resolve a situation and therefore using the right body language was essential. You just have to use the appropriate behaviour for the moment – it could be a smile, or I could be much firmer, depending on the situation."
Try the difference between listening to someone with your eyes closed and listening/watching with your eyes open. It is much easier to understand when you are watching them.
Abu Hurayra said, "When he faced someone, he faced him completely. When he turned away, he turned away completely. I have never seen anyone like him and I will never see anyone like them."The last thing you want to do is to be looking the other way from the person you are talking to.
Jarir said, "Since the time I became Muslim, the Messenger of Allah, may Allah bless him and grant him peace, never saw me without smiling at me." The Messenger of Allah, may Allah bless him and grant him peace, said, "A man from the best of Dhu Yaman will enter by this door whose face has been touched by an angel." Then Jarir came in.
Workers of the West resent the transfer of manufacturing jobs to China, as companies pursue cost advantages and low wages. With good jobs hard to come by, the Chinese have little choice but to work long days for low wages. Some employers withhold wages altogether. Allowing competition to take its course and viewing jobs of any sort as the best way to alleviate poverty, the Chinese government has long resisted enacting or enforcing policies that could protect workers. Instead, the government keeps the cycle going: purchasing US Treasury bills, encouraging the US spending spree, feeding the US deficit and keeping interest rates low. Few in the West protest the harsh labor conditions in China, with so many corporations and investors reaping big profits and consumers enjoying cheap goods. But according to Han Dongfang, a unionist with the China Labor Bulletin, a Hong Kong journal, China’s
own legal system may eventually end exploitative labor practices, forcing employers to recognize and pay the full value of work done in China. Han and his colleagues have tried about 30 cases and won most.The number is impressive for an authoritarian government – establishing precedents, putting ruthless employers on notice and giving workers hope for a better future. – YaleGlobal
Sara Shah sits in her near-empty apartment quietly studying her hands. With her long black braid and smooth, unlined face she seems much younger than her almost-40 years.Sara (not her real name) moved here just a few weeks ago. There are no curtains, no showy knick-knacks. There's just a table and two shabby chairs. A handful of toys lines the floor along one wall.
Her 3-year-old son rides his tricycle in circles, the wheels thundering in the emptiness. Sara sends him to ride in the other room.
She takes a deep breath and continues with the story of the marriage she left just four months ago.
"For three years, it was like I was being burned alive............READ ON
In the beginning, you are enthralled. When you speak to her for the first time, she is all glory and fascination. So polished, so passionate, so clever – you are privileged to be in her company, so desperate to be her friend. So you meet her in a little café. How’re things going, you ask lightly, tempering your excitement for fear of frightening her away. And you sit down, order something sweet, and settle in for a good hour’s talk. And then she says something that surprises you. Out of character, you think.
An interesting article about immigration from India to abroad and the reasons why people are immigrating in the first place. The reasons outlined in this article are true for many immigrants who are from agragarian economies. The problem sometimes is the fact that people who dream of abroad think it is some kind of utopia here becase of the abundent wealth.
Actually thats what I thought too, when I came back. I always had the impression that since Pakistan's main problems are blamed on economy then automatically if the economy is good then the people would be satisfied and happy. However having spent almost 6 years since my return, it is obvious that economy may be one factor that causes people to be happy or feel some kind of semblence of happiness, it is no gurantee of happiness. In fact the more wealth you have sometimes, the more responisbility and worry you have about protecting that wealth....Anyways read the article:
Looking out of the one-room home he shares with his wife and two children, Naresh sees his neighbors' success in the two-storied, freshly painted house that triumphs over Naresh's own shabby building, with its cracks creeping across the walls and mildew decorating the ceiling.Ten years ago, the two sons from across the way traveled from this village here in Punjab to Italy to make their fortune. One ended up selling cheap Indian clothes in a shop in Milan, the other found work in a factory. Gradually, with the money they sent back, their parents' simple shack was demolished to make way for the grander, Mediterranean-inspired, red-tiled edifice that now throws a shadow over Naresh's house and mood.
Wiki bhai gives some other reasons too:
Theories of migration traditionally distinguish between push factors and pull factors. [3] Push factors refer primarily to the motive for emigration from the country of origin. In the case of economic migration (usually labour migration), differentials in wage rates are prominent. Poor individuals from less developed countries can have far higher standards of living in developed countries than in their originating countries. Escape from poverty (personal or for relatives staying behind) is a traditional push factor, the availability of jobs is the related pull factor. Natural disasters can amplify poverty-driven migration flows. This kind of migration may be illegal immigration in the destination country (emigration is also illegal in some countries, such as North Korea).Emigration and immigration are sometimes mandatory in a contract of employment: religious missionaries, and employees of transnational corporations, international non-governmental organisations and the diplomatic service can expect to work 'overseas'. They are often referred to as 'expatriates', and their conditions of employment are typically equal to or better than those applying in the host country (for similar work).
For some migrants, education is the primary pull factor (note that students on limited visas are often not defined as immigrants, though later applications for immigration are usually made easier for them). Retirement migration from rich countries to lower-cost countries with better climate, is a new type of international migration. An example is immigration of retired British citizens to Spain. Some, although relatively few, immigrants justify their drive to be in a different country for cultural or health related reasons and very seldom, again in relative quantitative terms compared to the actual number of international migrants world-wide, choose to migrate as a form of self-expression towards the establishment or to satisfy their need to directly perceive other cultural environments because economics is almost always the primary motivator for constant, long-term, or permanent migration, but especially for that type of inter-regional or inter-continental migration; that holds true even for people from developed countries.
Non-economic push factors include persecution (religious and otherwise), frequent abuse, bullying, oppression, ethnic cleansing and even genocide, and risks to civilians during war. Political motives traditionally motivate refugee flows - to escape dictatorship for instance.
Some migration is for personal reasons, based on a relationship (e.g. to be with family or a loved one). In a few cases, an individual may wish to emigrate to a new country in a form of transferred patriotism. Evasion of criminal justice (e.g. avoiding arrest) is a (mostly negative) personal motivation. This type of emigration and immigration is not normally legal, if a crime is internationally recognized, although criminals may diguise their identities or find other loopholes to evade detection.
Barriers to immigration come not only in legal form; natural barriers to immigration can also be very powerful. Immigrants when leaving their country also leave everything familiar: their family, friends, support network, and culture. They also need to liquidate their assets often at a large cost, and incur the expense of moving. When they arrive in a new country this is often with many uncertainties including finding work, where to live, new laws, new cultural norms, language or accent issues, possible racism and other exclusionary behaviour towards them and their family. These barriers act to limit international migration: scenarios where populations move en masse to other continents, creating huge population surges, and their associated strain on infrastructure and services, ignore these inherent limits on migration.
